Business owners who work for more than 60 hours per week with no time for family and friends or holidays must implement this principle.
From turning complaints into sticky customers to fostering community spirit; what strategies will you implement as part of reviewing your Customer Retention Plan? Retention is vital to #PostCovid.
With the current retail climate, it’s more important than ever to provide tremendous value and maximise sales. One way to accomplish this is to increase your store’s average basket size through upselling and cross-selling.
70% of change projects within a business fail. And the biggest factor for success is employee engagement. Get the team onboard. #changemanagement
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